How BigSafar collects, uses, stores, and protects visitor and customer information across the website.
BigSafar may collect the details you submit through enquiry, booking, newsletter, or contact forms, including your name, email address, phone number, destination preferences, travel dates, and traveler counts.
We may also collect basic technical data such as browser type, device information, referral pages, and anonymized usage signals to improve site performance and user experience.
We use submitted information to respond to travel enquiries, prepare quotations, process bookings, coordinate support, share relevant updates, and improve our packages, content, and website performance.
If you opt into marketing communications, we may send destination ideas, travel updates, offers, or service announcements. You can unsubscribe from promotional messages at any time.
We may share only the information necessary to fulfil travel services with payment processors, transport providers, accommodation partners, visa support teams, or technology vendors acting on our behalf.
We retain information for operational, legal, accounting, fraud-prevention, and customer-service purposes for as long as reasonably necessary.
You may request access to, correction of, or deletion of the personal information you have shared with us, subject to legal or contractual requirements that require retention.
For privacy requests or concerns, contact BigSafar through the website contact options before submitting formal complaints elsewhere so we can attempt to resolve the issue directly.